Shipping policy
At VcDelight Studio, we carefully prepare and package every order before shipping. Thank you for supporting our small business! ♡
Shipping Destinations
We currently ship to Canada and the United States.
All orders are shipped using Standard Shipping.
🇨🇦 Canada Shipping
Embroidered Patches
- $3.99 CAD Standard Shipping
- FREE Standard Shipping on orders over $30 CAD
Other Products
Includes T-shirts, tote bags, phone bags, pet bandanas, and other accessories & apparel.
- $10.99 CAD Standard Shipping
- FREE Standard Shipping on orders over $60 CAD
🇺🇸 United States Shipping
Embroidered Patches
- $7.99 USD Standard Shipping
- FREE Standard Shipping on orders over $30 USD
Other Products
Includes T-shirts, tote bags, phone bags, pet bandanas, and other accessories & apparel.
- $14.99 USD Standard Shipping
- FREE Standard Shipping on orders over $60 USD
Order Processing
Orders are typically processed and prepared for shipment within 2–5 business days.
Please note that processing times may be slightly longer during holidays, promotions, or periods of high order volume.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Times
Delivery times may vary depending on your location and the carrier.
Estimated Standard Shipping times are:
- Canada: approximately 3–9 business days
- United States: approximately 5–8 business days
These delivery times are estimates and are not guaranteed. Delays may occur due to weather, holidays, customs, carrier delays, or other circumstances beyond our control.
Customs, Duties & Taxes
For orders shipped to the United States, applicable customs duties, import taxes, or other fees may apply depending on the shipment and current regulations.
Any applicable fees that are not included at checkout may be the responsibility of the customer.
VcDelight Studio is not responsible for delays caused by customs or government authorities.
Incorrect or Incomplete Shipping Address
Please make sure your shipping address is correct and complete before placing your order.
If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for additional shipping costs to resend the package.
If you notice an address error after placing your order, please contact us as soon as possible. We will do our best to assist you before the order is shipped.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your package is delayed or appears to be lost, please contact us and we will do our best to assist you.
Questions
If you have any questions about shipping or your order, please feel free to contact us.
Thank you for supporting VcDelight Studio and our small business! ♡